Privacy Policy
Last Updated: April 23, 2024
Deos Hair Care LLC is an Idaho Limited Liability Company (hereinafter, “Deos Hair Care,” “we,” or “us”), and this Privacy Policy sets forth the terms and conditions with respect to how we process personal information about you (hereinafter “you” or “your”) and other third parties. This Privacy Policy describes, among other issues, the types of personal information that we collect, the purposes for which we use it, the types of third parties with whom we share it, and any rights and responsibilities you may have with respect to such personal information. This Privacy Policy applies to the personal information you provide us when you visit our website, (collectively, the "Site"), purchase or receive products, goods, or services from Deos Hair Care, or otherwise contact or engage with us. For purposes of this Privacy Policy, the Site and all products, goods and services furnished by Deos Hair Care shall be referred to collectively as the "Services."
PLEASE READ THIS PRIVACY POLICY CAREFULLY AS IT DESCRIBES YOUR RIGHTS, RESPONSIBILITIES, AND LIABILITIES. BY ACCESSING OR USING THE SERVICES OR OTHERWISE PROVIDING US WITH PERSONAL INFORMATION, YOU ARE CONSENTING TO THE TERMS OF THIS PRIVACY POLICY AND THE DEOS HAIR CARE TERMS OF SERVICE AND COOKIE POLICY, EACH BEING INCORPORATED INTO, AND FORMING AN INTEGRAL PART OF, THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY AND THE DEOS HAIR CARE TERMS OF SERVICE AND COOKIE POLICY, YOU SHOULD NOT USE DEOS HAIR CARE’S SERVICES, AND YOU SHOULD LEAVE THE SITE IMMEDIATELY AND NOT PROVIDE DEOS HAIR CARE WITH ANY PERSONAL INFORMATION.
This Privacy Policy applies to personal information that Deos Hair Care receives during its business operations. For purposes of this Privacy Policy, the term “personal information” means any information that, alone or in conjunction with other information or data, identifies or is linked to a particular individual, household, or device and that is subject to, or otherwise afforded protection under, a data protection law, statute, or regulation. Deos Hair Care collects personal information in order to provide our Services, comply with our legal obligations, promote our business interests, and for the other reasons set forth in this Privacy Policy. When you do not provide personal information to Deos Hair Care, we may not be able to provide you the Services or to complete a transaction you requested.
What Information Do We Collect And How Do We Collect It?
If you are a visitor to our site, we may collect, record and analyze information about how you use our website. We gather data about the number of visitors and visits, geo-location data, length of time spent on the site, the sites from which visitors have come, as well as pages and links clicked. Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to our Cookies Policy for information about cookies and how we use them.
We may also collect and process any information that you volunteer to us in our website's forms, such as when you sign up for information and newsletters, when you open a user account with us (even if you do not purchase anything), enter a contest or sweepstakes, respond to a survey, reply to our direct marketing campaigns (for example, by filling out a response card), fill out information in the checkout process (even if you do not complete a purchase), or participate in another site feature. The information collected and processed may include your name, address, phone number, and email address. You may, however, visit our site without providing this information.
If you purchase anything from us we may collect your billing name, shipping name, billing address, shipping address, phone number(s), email address. This information is necessary to process your order. After you have purchased a product from us, we may collect sales and services information relating to your purchases. We may directly or through third party services or websites collect any reviews that you submit pertaining to our products or services.
We may collect information about you from third party sources that support our business such as analytics providers, data co-ops, and social media sites. We may also combine information we already have about you with information we receive from or cross-reference with third parties.
How Do We Use your Information?
We may use the personal information we collect about you in order to perform our Services, comply with our legal obligations, and promote our business interests, including to (i) provide, operate, maintain, improve, and promote our Services, (ii) enable you to access and use our Services, (iii) process and complete transactions, and send you related information, including purchase confirmations and invoices, (iv) send transactional messages (e.g., responses to your comments, questions, and requests) and provide customer service and support for our Services, (v) furnish technical notices, updates, security alerts, and support and administrative messages to you, (vi) provide you promotional and marketing communications (e.g., information about our Services, features, surveys, newsletters, offers, promotions, contests, and events), (vii) process and deliver contest or sweepstakes entries and rewards, (viii) monitor and analyze trends, usage, and activities in connection with our Services to promote our business interests (e.g., marketing), (ix) investigate and prevent fraudulent transactions, unauthorized access to or use of our Services, and other illegal activities, and (x) personalize our Services, including providing features or advertisements that match your interests and preferences. Notwithstanding the foregoing, Deos Hair Care may collect and use your personal information for any other purpose for which we obtain your consent. For the avoidance of doubt, you hereby agree that Deos Hair Care may contact you via any means, including email, to furnish you information regarding a product order, shipping status, warranty-related information, and similar data and information pertaining to a commercial transaction.
Sharing Information / Third-Party Disclosures
We may share your personal information with certain organizations and third parties in accordance with applicable law, including as set out below. However, we do not share personal information with third parties that we have reason to believe use such information for their own direct marketing purposes.
Service Providers. We may share your personal information with companies that provide services on our behalf, such as hosting and analyzing the Site, conducting surveys and marketing on our behalf, processing transactions, and performing analyses to improve the quality of our Services.
Payment Card Transactions. All payments for purchases made through the Site are completed using a third-party vendor’s online payment system. Deos Hair Care does not have access to your credit card information and does not store or disclose your full credit card information. Any personal or financial information you provide to our online payment system is subject to the third party’s privacy policy and terms of use, and we recommend you review these policies before providing any personal or financial information. Deos Hair Care currently uses Squarespace Payments as our payment card processor.
Distributors and Business Partners. We may share your personal information with third parties that distribute our goods, products, and marketing materials.
Business Restructuring. Circumstances may arise where for strategic or other business reasons Deos Hair Care decides to sell, buy, divest, merge or otherwise reorganize our businesses. We may disclose your personal information to the extent reasonably necessary to proceed with the negotiation or with the completion of a merger, acquisition, divestiture or sale of all or a portion of Deos Hair Care’s assets.
Disclosure for Other Reasons. We may disclose personal information (i) if required by law or government order, or with a legal process, (ii) to protect and defend our rights or property, or (iii) in urgent circumstances, to protect the health and personal safety of any individual. In addition, Deos Hair Care may disclose your personal information with any third party when we believe such disclosure is necessary to defend or protect our legal, regulatory, or business interests. We may also disclose your information upon your express consent.
In the event that you facilitate a transaction with Deos Hair Care, or request information from or otherwise engage with us, and such activities require Deos Hair Care to share your personal information with a service provider or other third party, you hereby consent to such disclosure and/or direct Deos Hair Care to intentionally disclose your personal information to the service provider or third party, provided Deos Hair Care has determined, in its reasonable judgment, that either (i) the service provider or third party will not sell the personal information or (ii) disclosing the personal information is required or permitted by law.
Social Media/ Platform Data Rights
We may engage with you on various social media platforms (e.g., Facebook, Twitter, Pinterest, Instagram). If you contact us on a social media platform for customer support or for other reasons, we may contact you via the social media’s direct message tools. Those communications to and from us are governed by this Privacy Policy. However, your use of a social media platform is also subject to the policies and terms of the relevant social media platform. Certain social media platforms may also automatically provide us with your personal information, and the information we receive will depend on the terms that govern your use of the social media platform(s) and any privacy settings you may have set. The Site includes social media features and widgets (e.g., the “Facebook Like” button, the “Share This” button) or interactive mini-programs that run on the Site. These features may collect your IP address and which Site page you are accessing and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the Site. Your interactions with these features are governed by the privacy statement of the relevant social media platform that provides them.
According to the terms and conditions governing certain social media platforms, you may request that the information, data, or other content we obtain from or through the social media platform (“Platform Data”) be deleted or modified. If you would like Platform Data related to you deleted or modified, please contacts us in accordance with the “Contact Us” section below and (i) identify the social media platform at issue and (ii) the Platform Data that you would like deleted and/or modified, and if modified, the modification to said Platform Data. We may also delete Platform Data if requested by the social media platform.
Links to Other Websites; Your Direct Third-Party Disclosures
As a resource to you, the Site may include links to third-party websites or provide you the opportunity to disclose information directly to third parties (e.g., credit card processors). Our Privacy Policy does not apply to such third-party websites or organizations. You assume all privacy, security, and other risks associated with providing any data, including personal information, to third parties via the Services. For a description of the privacy protections associated with providing information to third parties, you should refer to the privacy statements, if any, provided by those third parties.
Data Retention and Localization
The period during which we retain your personal information varies depending on the purpose for the data processing. For example, we retain personal information for as long as needed to provide you with our Services, to facilitate transactions you have requested, or to engage in marketing activities, and for as long as is necessary to defend our legal or business interests. In all other cases, we retain your personal information for as long as is needed to fulfill the purposes outlined in this Privacy Policy.
Security
We seek to protect the security of your personal information and use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. HOWEVER, NO INFORMATION SYSTEM CAN BE FULLY SECURE AND WE CANNOT GUARANTEE THE ABSOLUTE SECURITY OF YOUR PERSONAL INFORMATION. MOREOVER, WE ARE NOT RESPONSIBLE FOR THE SECURITY OF PERSONAL INFORMATION YOU TRANSMIT TO THE SITE AND/OR THE SERVICES OVER NETWORKS THAT WE DO NOT CONTROL, INCLUDING THE INTERNET AND WIRELESS NETWORKS, AND YOU PROVIDE US WITH ANY PERSONAL INFORMATION AND DATA AT YOUR OWN RISK. TO THE EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE OR OTHERWISE RESPONSIBLE FOR ANY DATA INCIDENT OR EVENT THAT MAY COMPROMISE THE CONFIDENTIALITY, INTEGRITY, OR SECURITY OF YOUR PERSONAL INFORMATION. The safety and security of your personal information also depends on you. Where we have given you (or where you have chosen) a username and password to access our Services, you are responsible for maintaining the security and confidentiality of those credentials and not revealing them to others. You must contact us immediately if you have reason to believe that your username or password to our Services has been compromised. You acknowledge and agree that we may contact you via email or other electronic communications in the event we are legally required to notify you of a data security incident or event related to your personal information.
No Data Collected from Children
The Site is not directed at, nor intended for use by, children. As a result, we will not knowingly collect information from children under sixteen (16) years of age without verified consent from their parents or guardians. If you are under the age of sixteen (16), you are prohibited from accessing or using the Services (including the Site) or with providing us with your personal information, unless you provide us written and verifiable authorization from your parent or legal guardian permitting you to do so.
Publicly Posted Information; Product Reviews
The Site may provide you with the ability to submit a comment on, provide an opinion about, rate, or otherwise discuss our Services (a “Product Review”) or provide other information on the Site which may be posted to a publicly available portion of the Site. Any information or content you post in a Product Review will be available to other users of the Site and may be retrievable by third-party search engines, and third parties may also be able to download or share your Product Review to social media websites or elsewhere. We recommend that you guard your privacy and anonymity and not upload any information in your Product Review that you wish to remain confidential. Any third party with access to your information via the Site will be permitted to use the information in the same manner as if you submitted the information directly to that third party. Publicly posting any information on the Site is entirely voluntary on your part and we recommend you carefully consider the information you choose to make publicly available.
Your Responsibilities
You are permitted, and hereby agree, to only provide personal information to Deos Hair Care if such personal information is accurate, reliable, and relevant to our relationship and only to the extent such disclosure will not violate any applicable data protection law, statute, or regulation or infringe upon a person’s data privacy rights or privileges. IF YOU PROVIDE PERSONAL INFORMATION (INCLUDING PERSONAL INFORMATION CONCERNING A THIRD PARTY) TO DEOS HAIR CARE, YOU EXPRESSLY REPRESENT AND WARRANT TO DEOS HAIR CARE THAT YOU HAVE THE FULL RIGHT AND AUTHORITY TO PROVIDE DEOS HAIR CARE WITH SUCH PERSONAL INFORMATION (INCLUDING PERSONAL INFORMATION CONCERNING A THIRD PARTY) AND THAT DEOS HAIR CARE’S USE AND PROCESSING OF SUCH PERSONAL INFORMATION AS SET FORTH HEREIN WILL NOT VIOLATE ANY PERSON’S RIGHTS OR PRIVILEGES, INCLUDING RIGHTS TO PRIVACY. YOU HEREBY AGREE TO FULLY AND COMPLETELY INDEMNIFY DEOS HAIR CARE FOR ANY CLAIMS, HARM, OR DAMAGES THAT MAY ARISE FROM YOUR PROVISION OF PERSONAL INFORMATION (INCLUDING PERSONAL INFORMATION CONCERNING A THIRD PARTY) TO DEOS HAIR CARE.
Updating Your Information
It is important that the personal information that you provide to us is accurate and reliable. You have the ability to update your personal information at “checkout” when you purchase a good or product. In certain circumstances, you may have the ability to directly edit your account to update and change your personal information (e.g., name, telephone number, email, shipping address) and you must do so, when such changes are warranted. If your account does not contain such features, then you must directly notify Deos Hair Care of any changes or updates to your personal information in accordance with the “Contact Us” section listed below.
Email Marketing and Your Rights
You have the right to opt-out of receiving email marketing communications from us. Generally, the email marketing communications that you receive from us will provide you an option to “unsubscribe” from receiving future email marketing communications from us. You may also unsubscribe from such email marketing by contacting us. You hereby agree to immediately notify Deos Hair Care, in writing, in the event you no longer own, license, or use an email address to which you subscribed to receive email marketing from us.
Privacy Notice For California Residents
This Privacy Notice for California residents is provided pursuant to the California Consumer Privacy Act (“CCPA”), as amended, and applies to California residents and supplements our overall Privacy Policy.
Notice and access
You have the right to know: (a) the categories of personal information we collect about you; (b) the categories of sources from which the information was collected; (c) the business or commercial purpose for collecting, disclosing, or selling personal information; and (d) the categories of third parties we have disclosed or sold personal information to for a business purpose and the categories of personal information disclosed. You may request that Deos Hair Care provide you access to the specific pieces of personal information collected about you in a readily usable format.
Please note that your access rights under California law are not absolute. You may exercise your access rights only up to two times each year and the information requested is limited to personal information collected in the 12-month period preceding our receipt of the request.
We may, in our sole discretion, choose to provide personal information more than twice a year and covering a period greater than the preceding 12 months. Should we choose to do so, the same does not constitute an obligation to do so.
Deletion
You may request that we delete any personal information that we have collected from or about you. There are some reasons or instances we will not be able to fully address your deletion request, such as if we need to complete a transaction for you, to detect and protect against fraudulent and illegal activity, to exercise our rights, or to comply with a legal obligation such as honoring warranty claims.
Opt-out of Sale of Personal Information
You may request to opt-out of our sale of your personal information to third-parties for their direct marketing purposes.
Non-Discrimination
The CCPA prohibits businesses from discriminating against a customer for exercising their rights under the CCPA. Deos Hair Care will not discriminate against you for exercising any of your CCPA rights.
California consumers may make a request pursuant to their rights under the CCPA by emailing us directly at Deos Hair Care with the subject line “CCPA Rights Request.”
Please describe your request with sufficient detail to allow us to properly understand, evaluate, and respond to it. Only you or someone legally authorized to act on your behalf may make a verifiable consumer request related to your personal information.
We will verify your request using existing information that we have about you. We may request additional materials or information for the purposes of validating the authenticity of your request. Deos Hair Care will use the information provided in connection with a verification request solely for the purposes of verification. We will not be able to implement your request if we are unable to verify your identity or authority to make the request and confirm that the personal information relates to you. We will comply with your request within 45 days of your verified request, unless we need additional time, in which case we will let you know.
There may be other situations where Deos Hair Care is unable or not required to fulfill your CCPA rights request. In such cases, we will respond to your request within the period required by the CCPA and provide relevant details regarding Deos Hair Care’s determination and any additional relevant information about your rights request.
Disclosures
In addition to the details described in our overall Privacy Policy, we make the following disclosures:
We collect the following categories of personal information: identifiers and transactional information (e.g., name, billing address, email address, products purchased, unique personal identifier or other similar identifiers), Internet or other electronic network activity information, geolocation, and inferences drawn from the above.
We obtain the categories of personal information above from the following categories of sources: directly from our consumers, and directly and indirectly from activity on our website, and from third-parties we have engaged.
We "sell" the following categories of information: identifiers or contact information (e.g., names and addresses) and general shopping activity. For clarity, Deos Hair Care does not sell or share your personal information to third parties for monetary consideration.
We work with certain advertising partners to show ads that are targeted for your interests. These activities may be considered “selling” or “sharing” of your personal information under California law. To opt out of these activities, you may send an email to directly to Deos Hair Care.
We disclose the following categories of personal information for a business purpose: identifiers and transactional information, Internet or other electronic network activity information, geolocation, and inferences drawn from the above.
Privacy Notice For Colorado Residents
This Privacy Notice for Colorado residents is provided pursuant to the Colorado Privacy Act (CPA), and applies to Colorado residents and supplements our overall Privacy Policy.
As a Colorado resident, you have the right to request: (a) to know more about and access your personal information; (b) that we correct any personal information of yours that is inaccurate; (c) that we delete your personal information; (d) to obtain a copy of your personal information processed by us; and (e) to opt-out of the processing of your personal information for the purposes of providing you with targeted advertising.
Colorado residents may make a request pursuant to their rights under the CPA by contacting us directly via email with the subject line “CPA Rights Request.” Please note that the rights granted to you under Colorado law may provide us with exceptions to fulfilling your request, such as retaining information to complete a transaction, fulfill a legal obligation, and to prevent fraud.
Privacy Notice For Connecticut Residents
This Privacy Notice for Connecticut residents is provided pursuant to the Connecticut Act Concerning Personal Data Privacy and Online Monitoring, also known as the Connecticut Data Privacy Act (CDPA), and applies to Connecticut residents and supplements our overall Privacy Policy.
As a Connecticut resident, you have the right to request: (a) to know more about and access your personal information; (b) that we correct any personal information of yours that is inaccurate; (c) that we delete your personal information; (d) to obtain a copy of your personal information processed by us; and (e) to opt-out of the processing of your personal information for the purposes of providing you with targeted advertising.
Connecticut residents may make a request pursuant to their rights under the CDPA by contacting us directly via email with the subject line “CDPA Rights Request.” Please note that the rights granted to you under Connecticut law may provide us with exceptions to fulfilling your request, such as retaining information to complete a transaction, fulfill a legal obligation, and to prevent fraud.
Privacy Notice For Nevada Residents
Under Nevada SB 220 which took effect on 01 October 2019, residents of Nevada have the right to request to opt-out of having their covered information sold to third parties. Deos Hair Care does not sell covered information to third parties, as defined in SB220.
Privacy Notice For Virginia Residents
This Privacy Notice for Virginia residents is provided pursuant to the Virginia Consumer Data Protection Act (VCDPA), and applies to Virginia residents and supplements our overall Privacy Policy.
As a Virginia resident, you have the right to request: (a) to know more about and access your personal information; (b) that we correct any personal information of yours that is inaccurate; (c) that we delete your personal information; and (d) to opt-out of the processing of your personal information for the purposes of providing you with targeted advertising.
Virginia residents may make a request pursuant to their rights under the VCDPA by contacting us directly via email with the subject line “VCDPA Rights Request.” Please note that the rights granted to you under Virginia law may provide us with exceptions to fulfilling your request, such as retaining information to complete a transaction, fulfill a legal obligation, and to prevent fraud.
Persons with Disabilities
Deos Hair Care strives to ensure that every person has access to information related to our Services, including this Privacy Policy. Please contact us if you would like this Privacy Policy provided in an alternate format, and we will seek to meet your needs.
Changes to the Policy
We reserve the right to amend this Privacy Policy at any time. We will notify you if this Privacy Policy is amended by updating the “Last Updated” section listed above. It is your responsibility to periodically review the Privacy Policy to determine whether any amendments have been made hereto. Your use of the Services, and continued use of the Services after any amendments are made to this Privacy Policy, signifies your consent to this Privacy Policy and any amendments hereto. We may, in our sole discretion, provide you communications, including via email or text messages, about changes to our Privacy Policy; however, such communications do not abrogate or otherwise limit your responsibility to periodically review the Privacy Policy to determine whether any amendments have been made hereto.